What You Should Do If You Miss Your Air Canada Flight?
Feb 6
3 min read
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Missing a flight can be stressful, but if you've missed your Air Canada flight, there’s no need to panic. Whether it was due to traffic, long security lines, or an unexpected delay, there are steps you can take to get back on track. Air Canada has policies in place to assist passengers in such situations, and acting quickly can help minimize disruptions to your travel plans.
Step 1: Stay Calm and Act Fast
The first thing to do if you miss your Air Canada flight is to stay calm. Panicking won’t solve the issue, but taking immediate action can improve your chances of getting rebooked on another flight.
Step 2: Contact Air Canada Immediately
As soon as you realize you won’t make it to your flight or have already missed it, call Air Canada customer service or visit their desk at the airport. The airline ’s agents can check availability on upcoming flights and offer you possible solutions.
How to Reach Air Canada?
By Phone: Call Air Canada’s customer service at 1-888-247-2262 (for Canada and the U.S.).
At the Airport: Head to the Air Canada service desk for in-person assistance.
Online: Check the "Manage Booking" section on Air Canada’s website or app to see if you can rebook online.
Step 3: Check Your Ticket Type and Airline Policies
Air Canada’s response to a missed flight depends on your ticket type and the reason you missed it.
1. If You Have a Flexible or Business Class Ticket
You’re in luck! Flexible tickets often allow free changes.
You may be rebooked on the next available flight without additional charges.
2. If You Have a Non-Refundable Economy Ticket
You may have to pay a rebooking fee and any fare difference.
If you don’t show up for your flight and don’t notify Air Canada, you might lose the entire ticket value.
3. If the Airline is at Fault (Delays, Cancellations)
If Air Canada caused you to miss a connecting flight due to delays, they will typically rebook you at no extra cost.
You may also be eligible for compensation under Canada’s Air Passenger Protection Regulations (APPR).
Step 4: Ask About the “Flat Tire Rule”
Some airlines offer a “Flat Tire Rule”, an unofficial policy where they rebook passengers on the next flight if they arrive within two hours of missing their flight. While Air Canada does not publicly advertise this policy, it doesn’t hurt to ask an agent if they can accommodate you.
Step 5: Consider Standby or Alternative Flights
If you missed your flight but there are no available rebooking options, ask if you can be put on standby for the next flight. This means you’ll get a seat if another passenger cancels or doesn’t show up.
You can also check nearby airports or alternative routes that may get you to your destination faster.
Step 6: Check Travel Insurance and Credit Card Benefits
If you have travel insurance or booked your flight with a credit card that offers travel protection, you might be covered for missed flights. Check your policy for reimbursement options.
Final Thoughts
Missing an Air Canada flight is frustrating, but quick action and knowing your options can help you get back on track. Contact the airline immediately, understand your ticket policies, and ask about rebooking or standby options. In the worst-case scenario, travel insurance can help recover some costs.
By staying proactive, you can turn a stressful situation into a manageable one and continue your journey with minimal hassle!
See more: What You Should Do If You Miss Your Air Canada Flight?